TOSIN OLUWALEYE

Managed a ~$600K qualified sales pipeline, driving opportunity progression and guiding prospects through the entire sales cycle from initial engagement to commercial discussions.

Drove targeted business development across diverse customer segments by identifying prospects, analyzing specific needs, and strategically positioning AI conversational solutions.

Cultivated strong relationships with prospects and active clients, fostering deeper engagement and identifying opportunities for long-term account growth and solution adoption.

Led consultative customer engagements, collaborating cross-functionally with Engineering and Customer Success teams to translate client requirements into tailored, effective solution responses.

Built and managed strategic partnerships with core banking solution resellers and cloud providers, enhancing market access and ecosystem positioning across multiple customer segments.

Developed comprehensive market and customer insights to inform target-segment prioritization, optimize sales opportunities, and refine commercial positioning strategies.

Collaborated across commercial, product, and technical teams to streamline the sales cycle and ensure solution capabilities consistently aligned with customer expectations.

Directed comprehensive business strategy and commercial execution, successfully expanding a technology platform across multiple Nigerian states.

Grew a crowdsourcing platform to over 17,500 users, generating approximately ₦10 billion in receivables and contributing to a 23% increase in payments.

Cultivated strategic relationships with government traffic-management agencies and institutional stakeholders, facilitating market adoption and geographic expansion.

Orchestrated cross-functional business operations, encompassing business development, community engagement, and technical operations.

Collaborated closely with technology teams on product roadmap, design, testing, and rollout initiatives to enhance product-market fit and accelerate customer adoption.

Managed critical stakeholder relationships, identifying and capitalizing on opportunities to expand platform usage across key target markets.

Directed the successful pilot and launch of an innovative dark store/rapid grocery fulfillment model, establishing market presence.

Recruited and managed the entire launch team, developing and implementing robust operating processes essential for rapid market entry.

Collaborated with technology teams to translate operational needs into product requirements, ensuring seamless implementation and functionality.

Coordinated all commercial and operational activities, successfully launching and stabilizing a new business model within a competitive market.

Developed and executed a comprehensive 3-year fintech go-to-market strategy, driving significant advancements in customer acquisition, distribution, partnerships, and market expansion.

Built and scaled a last-mile distribution agent network from inception to over 1,200 agents across 15 Nigerian states, significantly boosting financial inclusion.

Led diverse functions including Sales, Product Management, People Operations, Agent Network, and Business Operations, ensuring cohesive commercial and operational execution.

Cultivated and managed strategic relationships with banks, payment processors, and technology partners, expanding distribution and strengthening the financial-services ecosystem.

Spearheaded commercial and operational initiatives that significantly supported customer acquisition, agent activation, and market penetration goals.

Contributed strategic insights as a member of the Operations and Strategy Board Committee, influencing discussions on growth and business performance.

Achieved 300% Black Card revenue growth within four months through targeted customer acquisition and usage initiatives.

Managed comprehensive customer acquisition, retention, and usage initiatives specifically for the high-value Black Card portfolio.

Spearheaded the nationwide rollout of Gift Cards and effectively managed co-branded card relationships, expanding product offerings.

Collaborated with Agent Network, USSD (*894#), and Firstmonie teams to optimize strategy, enhance performance, and improve service delivery.

Coordinated effectively with technology providers to resolve critical service and uptime issues, significantly improving customer experience.

Supported key initiatives focused on expanding access to digital financial services and driving increased product adoption across various segments.

Performed rigorous quantitative and qualitative analysis to determine investment viability, informing strategic decisions.

Interfaced effectively with prospective investors, presenting key findings and fostering relationships to support funding initiatives.

Developed comprehensive go-to-market strategies and performance management frameworks for government entities, enhancing operational efficiency.

Provided critical support for retail banking strategy engagements for leading Nigerian banks, including Access Bank and StanbicIBTC Bank.